Effective Date: June 2025
At Mzansi Plug, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website, mobile application, and related services.
By using Mzansi Plug, you consent to the data practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.
Information We Collect
We collect various types of information to provide and improve our services to South African job seekers and entrepreneurs.
Personal Information You Provide
- Account Information: Name, email address, phone number, password, and profile details
- Profile Data: Skills, work experience, education, location, and career preferences
- Resume/CV Information: Employment history, qualifications, and professional achievements
- Communication Data: Messages, feedback, and support requests
- Application Information: Job applications, cover letters, and application responses
Information Collected Automatically
- Usage Data: Pages visited, time spent, search queries, and interaction patterns
- Device Information: Browser type, operating system, IP address, and device identifiers
- Location Data: General geographic location based on IP address (with your consent)
- Cookies and Tracking: Website preferences, session data, and analytics information
How We Use Your Information
We use the collected information for legitimate business purposes to enhance your job search experience and platform functionality.
| Purpose |
Information Used |
Legal Basis |
| Account Management |
Personal details, login credentials |
Contract performance |
| Job Matching |
Skills, experience, preferences |
Legitimate interest |
| Communication |
Contact information, preferences |
Consent |
| Platform Improvement |
Usage data, feedback |
Legitimate interest |
| Security & Fraud Prevention |
Device info, behavior patterns |
Legal obligation |
Information Sharing and Disclosure
We do not sell your personal information. We only share information in specific circumstances to provide our services effectively.
When We Share Information
- With Employers: Your profile and application information when you apply for jobs
- Service Providers: Trusted third parties who help us operate our platform
- Legal Requirements: When required by law, court order, or regulatory authorities
- Business Transfers: In case of merger, acquisition, or sale of assets
- Consent: When you explicitly authorize us to share specific information
Your Control
You have complete control over your profile visibility. You can choose to make your profile searchable by employers, keep it private, or share it selectively. We never share your information without your knowledge and consent.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption: All data transmission is encrypted using SSL/TLS protocols
- Access Controls: Strict employee access controls and authentication systems
- Regular Audits: Routine security assessments and vulnerability testing
- Data Backup: Secure backup systems and disaster recovery procedures
- Third-Party Security: Verified security standards for all service providers
Important Notice
While we implement robust security measures, no internet transmission is 100% secure. Please use strong passwords, keep your login credentials confidential, and report any suspicious activity immediately.
Your Privacy Rights
Under South African privacy laws, including the Protection of Personal Information Act (POPIA), you have specific rights regarding your personal information.
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Correct or update inaccurate or incomplete information
Right to Erasure
Request deletion of your personal information under certain conditions
Right to Object
Object to the processing of your personal information
Data Portability
Request a copy of your data in a structured, machine-readable format
Right to Restrict
Limit how we process your personal information
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and improve our services.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Performance Cookies: Help us understand how you use our website
- Functionality Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into website usage and performance
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
Retention Periods
- Active Accounts: Information retained while your account is active
- Inactive Accounts: Data may be retained for up to 3 years after last activity
- Application Data: Job applications retained for 2 years unless requested for deletion
- Communication Records: Support communications retained for 1 year
- Legal Requirements: Some data may be retained longer if required by law
Children's Privacy
Mzansi Plug is designed for adults seeking employment opportunities. We do not knowingly collect personal information from children under 18 years of age.
If we become aware that we have inadvertently collected information from a child under 18, we will take immediate steps to delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
- Significant changes will be communicated via email or prominent website notices
- The effective date at the top of this policy indicates when it was last updated
- Continued use of our services after changes constitutes acceptance of the updated policy
- We encourage you to review this policy regularly