Job Description

LAW FOR ALL is seeking a driven and experienced Legal Professional to provide high-quality legal advice and services to policyholders. The role involves informal mediation, legal drafting, negotiation, and consultations to help resolve matters amicably and efficiently. You will be responsible for a variety of case types including criminal, civil, family, labour, and commercial law.

This role is a blend of legal expertise, client engagement, and administrative precision, supporting both our Cape Town and Pretoria offices.

Key Responsibilities

• Conduct client consultations (in person and telephonically) and gather clear, comprehensive instructions.

• Provide immediate legal advice and product-related guidance.

• Manage a variety of legal files including criminal, civil, family, labour, and commercial matters.

• Draft legal correspondence including warning letters, referrals, lease agreements, letters of demand, and contracts.

• Respond to legal notices and correspondence on behalf of clients.

• Maintain accurate, up-to-date case files in accordance with the legal services manual.

• Provide regular feedback to clients, ensuring they are informed at least twice monthly or as required by the case.

• Interpret laws and legal matters for clients in a clear and understandable way.

• Mediate legal issues and draft settlement agreements or basic legal contracts and wills.

• Assess legal merits of cases to determine litigation qualification.

• Coordinate referrals to panel attorneys and manage their invoicing and related admin.

• Ensure compliance with policy exclusions, rejection procedures, and legal documentation protocols.

• Follow departmental policies, procedures, and adhere to diarising and callback systems.

Minimum Requirements

• LLB degree (admission as an attorney or advocate is advantageous)

• High level of legal knowledge across multiple areas of law

• Ability to speak, write, and understand at least two official African languages

• Computer literacy and excellent communication skills

• Ability to work independently with minimal supervision

• Strong drafting and documentation skills

• Ability to interpret and apply legal knowledge to practical client scenarios

• High attention to detail and ability to manage multiple cases

• Excellent teamwork and interpersonal skills

• Motivated and positive individual

What We Offer

• Agile and collaborative team environment

• Competitive compensation package with benefits

• Opportunities for professional development

• Flexible hybrid work schedule (office and remote)

• Recognition and rewards from an award-winning employer

• A positive and inclusive company culture